Keep Your Cool When You Communicate
It’s important to keep yourself and others calm during communication instead of responding emotionally.
When you start to feel an emotional response to what someone is saying, assume they have a positive intention behind what they are saying or doing. Identify that positive intent and acknowledge it before you respond.
This keeps you calm because you are focussing on them and on the matter at hand, while at the same time diffusing their raw emotions, since you are helping them feel heard.
If you want to get more from your life, and are looking for concrete action steps to get you there, check out our Request a Coach page. It’s a “cut the fence-sitting and take action” way to tackle your issues and actually find success. You’ll be matched with the coaches most suited to you to get you from where you are to where you want to be. To get off the fence and start to take action, click or tap here.
Read this next
The Challenges of Getting A Book Published
The true story of the challenges of getting a book published – No glamour, no glitz, and lots of passes from publishers.
Read More
Make your Words More Powerful Through Positive Gestures
Most of the time we remain at best semi-conscious of our own body language and the signals it sends out to others. The result is that we are unaware of […]
Read More
Communicate More Confidently: Master the Art of Public Speaking
Becoming nervous is normal when you have to speak, and confidence is the key!
Read More